Sky99's Terms and Conditions

Sky99 Terms & Terms & Conditions About

Welcome to sky99. By using this website or mobile application, you agree to be fully bound by these Terms and Conditions. sky99 is an online gaming platform offering slots, Live Casino, and Sports Betting services to players in Bangladesh.

These Terms and Conditions ("Terms") apply between sky99 ("we", "us", "the Platform") and any user or member of sky99 ("you", "user"). It is your responsibility to read these Terms in full before using sky99.

Account Registration & Usage

To create an account on sky99, you must meet the following requirements:

• Each individual may hold only one account. If multiple accounts are found under the same person, all accounts will be permanently closed and any accumulated funds may be forfeited.
• All information provided during registration must be truthful, accurate, and complete. sky99 reserves the right to terminate any account created using false information.
• Keep your account password and login credentials strictly confidential. Sharing your account with anyone else is not permitted.
• Any unusual activity detected on your account must be reported to sky99 Support immediately.
• Sky99 may require you to complete a KYC (Know Your Customer) verification process when necessary. This may include submitting a copy of your national ID or passport.

Deposit, Withdrawal & Payment Policy

Sky99 supports instant deposits and withdrawals via bKash, Nagad, and Rocket. The full payment policy is detailed below:

• Minimum deposit: BDT 200. Minimum withdrawal: BDT 500.
• Withdrawal requests are typically processed within 1–24 hours. Bank holidays or verification requirements may result in slightly longer processing times.
• Withdrawals can only be made to a payment method registered in the account holder's own name. Use of third-party payment methods is not permitted.
• Sky99 does not charge any hidden deposit or withdrawal fees. However, your mobile banking provider may apply their own transaction fees.
• If fraudulent or suspicious transactions are detected, sky99 reserves the right to immediately suspend the associated account and transactions.

Bonus & Promotion Terms

All bonuses and promotional offers on sky99 are subject to specific terms and conditions. Please read the applicable terms carefully before claiming any bonus.

• The welcome bonus is available to new members registering for the first time only. The same individual cannot claim this offer more than once.
• Bonus funds cannot be withdrawn directly. To withdraw bonus winnings, the applicable wagering requirements must be met. The wagering conditions for each bonus will be stated on the relevant offer page.
• Sky99 reserves the right to modify, suspend, or cancel any existing promotion at any time. We will endeavor to provide advance notice of any such changes.
• If evidence of bonus abuse or fraud is found, the account will be suspended and the bonus funds will be forfeited.
• Cashback bonuses are generally credited every Monday, calculated based on eligible net losses from the previous week.

Gaming Rules

The following rules apply to all gaming activity on sky99. They are binding for all members and are designed to ensure a fair gaming environment.

• All game outcomes are determined by RNG (Random Number Generator) technology, verified by internationally accredited auditing bodies. No sky99 staff member or system can influence game results in any way.
• If a technical error causes an abnormal outcome in any game, the affected round's bets will be voided and stakes refunded.
• The use of software bots, automated programs, or hacking tools to play games is strictly prohibited.
• Colluding with other members during a gaming session to gain an unfair advantage ("collusion") will be treated as a serious violation.
• Disrespectful behavior toward dealers in Live Casino games is strictly prohibited.

Responsible Gaming

Sky99 believes gaming should be a source of entertainment, not addiction. Responsible gaming is our top priority, and all members are encouraged to play responsibly as part of sky99's Terms and Conditions.

• Deposit Limits: You can set daily, weekly, or monthly deposit limits at any time. Limit reductions take effect immediately; increases take effect after 24 hours.
• Session Time Limit: Set a time limit for each gaming session. Once the limit is reached, sky99 will send you an automatic reminder.
• Self-Exclusion: If you feel that gaming is having a negative impact on your life, you can temporarily suspend your account for a set period.
• Reality Check: During extended gaming sessions, sky99 will automatically display information on how long you have been playing.

Account Suspension & Termination Policy

Sky99 reserves the right to suspend or terminate any account without prior notice for the following reasons:

• Violation of any provision of these Terms and Conditions.
• Registering with false information or concealing your identity.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Operating an account as a minor.
• Money laundering or suspicious financial transactions.

You may request to close your account at any time by contacting sky99 Support. Please withdraw any eligible balance before closing your account.

Intellectual Property & Copyright

All content on the sky99 platform — including logos, graphics, trademarks, game designs, software code, and other materials — is the intellectual property of sky99 or its respective licensors.

• Copying, reproducing, or using any content for commercial purposes without sky99's explicit permission is strictly prohibited.
• Unauthorized use of sky99's trademarks or logos may result in legal action.

Policy on Terms & Conditions Changes

Sky99 reserves the right to update these Terms and Conditions at any time. If significant changes are made, you will be notified via your registered email or a platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

We recommend checking this page regularly to stay up to date with the latest Terms. The date of the most recent update will be displayed at the top of the page.